Our People

The quality of our products, the standard of our training and our level of service, all depend on the people who make it happen. Find out more about the people you’ll work with at IAM RoadSmart.

Business accounts team

Our hard-working team of account managers are more than just your ‘named contact’. They are the consultants who will help you to put in place an effective fleet policy, create a risk management strategy that suits your business, and provide you with on-going support as you implement your training programme.

Area Service Delivery Managers (ASDMs)

With a nationwide network of trainers, our ASDMs are responsible for ensuring the continuing high standards of training and service, serving both as regional service coordinators and as assessors. All are themselves accomplished drivers with illustrious backgrounds in professional driving, driver training or the emergency services, and they are instrumental in the on-going development of our training programmes.

Our trainers

All of our on-road courses are delivered by Approved Driving Instructors (ADIs), and we insist on our ADIs being fleet registered as a prerequisite for delivering our training to business drivers. This gives you the reassurance that they have an understanding of the driving environments encountered in the lives of those driving on business, and that their approach to training and development is focused appropriately for them.

Customer care team

Our friendly team in Welwyn Garden City are integral to the smooth running of your training programme, and will help you with any day-to-day enquiries and administration of course bookings, even for training solutions that have been developed specifically for your business.

Request a call back

Give us a call on 0870 120 2910, or send us a message and one of our consultants will be in touch to discuss how we can work together.

Tips and Blogs

15th November 2019

Keeping mindful of vulnerable road users

Business drivers may repeatedly make the same journeys or follow specified routes. When this happens they may begin to feel overly familiar with the route, losing their awareness of other…

Peter Williams 0

Insights Partners

11th November 2019

Passenger service stars – National Express

Mention National Express to most people around the UK, and they immediately think of inter-city coaches. Unless they live in the West Midlands or Dundee, they may not be aware…

Gary Bates 0

Tips and Blogs

7th November 2019

Don’t drive tired – Tips for avoiding drowsiness

As 20% of all road crashes are caused by fatigue¹ it's crucial to make sure your drivers don’t drive tired as it can have disastrous consequences. Today’s tips give advice…

Peter Williams 0

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Driver risk management checklist

Every company with more than five employees has a Duty of Care enshrined in law, and is responsible for taking all reasonable and practicable steps to minimise workplace risks in accordance with the Health and Safety at Work Act 1974, and other supporting legislation.

If you require employees to drive as part of their job, then their vehicle is an extension of the workplace, and you must therefore have the following:

A robust driver policy that is reviewed regularly and given to employees: they must confirm that they have read and understood it
Driving Licence checks for all employees who drive for your business
Vehicle document checks (MOT and insurance) for those who do not use a company owned/leased vehicle
A reliable, auditable system for assessing each individual driver’s risk level
Training programmes to address the needs of drivers deemed to be high-risk

Does your business have all of the above in place?

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Our People

Business accounts team

Area Service Delivery Managers (ASDMs)

Our trainers

Customer care team

Request a call back

Keeping mindful of vulnerable road users

Passenger service stars – National Express

Don’t drive tired – Tips for avoiding drowsiness

IAM RoadSmart

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