Our People

The quality of our products, the standard of our training and our level of service, all depend on the people who make it happen. Find out more about the people you’ll work with at IAM RoadSmart.

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Iamrs-arrow-white
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Business accounts team

Our hard-working team of account managers are more than just your ‘named contact’. They are the consultants who will help you to put in place an effective fleet policy, create a risk management strategy that suits your business, and provide you with on-going support as you implement your training programme.

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Area Service Delivery Managers (ASDMs)

With a nationwide network of trainers, our ASDMs are responsible for ensuring the continuing high standards of training and service, serving both as regional service coordinators and as assessors. All are themselves accomplished drivers with illustrious backgrounds in professional driving, driver training or the emergency services, and they are instrumental in the on-going development of our training programmes.

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Our trainers

All of our on-road courses are delivered by Approved Driving Instructors (ADIs), and we insist on our ADIs being fleet registered as a prerequisite for delivering our training to business drivers. This gives you the reassurance that they have an understanding of the driving environments encountered in the lives of those driving on business, and that their approach to training and development is focused appropriately for them.

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Customer care team

Our friendly team in Welwyn Garden City are integral to the smooth running of your training programme, and will help you with any day-to-day enquiries and administration of course bookings, even for training solutions that have been developed specifically for your business.

Request a call back

Give us a call on 0870 120 2910, or send us a message and one of our consultants will be in touch to discuss how we can work together.

Insights
22nd January 2020

What’s the value of driver e-learning?

Online risk assessment and e-learning solutions can be the driving force behind implementing your driver risk management strategy. As a fleet manager, you may look to these for ways to…
Tips and Blogs
22nd January 2020

How to avoid road rage

For business drivers out on the road, witnessing or being involved in road rage might be seen as inevitable. However, fleet managers can help to prevent the situation altogether by…
Tips and Blogs
16th January 2020

Watch for animals

Findings from the insurance comparison website GoCompare have shown that over two-thirds (68%) of drivers said they would not know what to do if they hit a larger animal. For…