Our People

The quality of our products, the standard of our training and our level of service, all depend on the people who make it happen. Find out more about the people you’ll work with at IAM RoadSmart.


Business accounts team

Our hard-working team of account managers are more than just your ‘named contact’. They are the consultants who will help you to put in place an effective fleet policy, create a risk management strategy that suits your business, and provide you with on-going support as you implement your training programme.


Area Service Delivery Managers (ASDMs)

With a nationwide network of trainers, our ASDMs are responsible for ensuring the continuing high standards of training and service, serving both as regional service coordinators and as assessors. All are themselves accomplished drivers with illustrious backgrounds in professional driving, driver training or the emergency services, and they are instrumental in the on-going development of our training programmes.


Our trainers

All of our on-road courses are delivered by Approved Driving Instructors (ADIs), and we insist on our ADIs being fleet registered as a prerequisite for delivering our training to business drivers. This gives you the reassurance that they have an understanding of the driving environments encountered in the lives of those driving on business, and that their approach to training and development is focused appropriately for them.


Customer care team

Our friendly team in Welwyn Garden City are integral to the smooth running of your training programme, and will help you with any day-to-day enquiries and administration of course bookings, even for training solutions that have been developed specifically for your business.

Request a call back

Give us a call on 0870 120 2910, or send us a message and one of our consultants will be in touch to discuss how we can work together.

InsightsTips and Blogs
5th December 2019

Five benefits of on-road training

On-road training is a great option for fleet managers looking to improve the skills of their drivers on a one-to-one basis, providing them with detailed and immediate feedback on their…
Tips and Blogs
5th December 2019

Poor eyesight: Tips from IAM RoadSmart

Eyesight can deteriorate over time and previously strong vision can become poor. If eyesight problems are left unaddressed, they can often lead to poor reaction times to unexpected hazards or…
Manifesto Whitepaper Cover Image Whitepaper
4th December 2019

The IAM RoadSmart Manifesto – The Role of Business Drivers

With nearly 30% of the UK's fatal and serious road collisions involving someone carrying out a work journey, it is clear that business drivers are a high-risk group of road…