Our People

The quality of our products, the standard of our training and our level of service, all depend on the people who make it happen. Find out more about the people you’ll work with at IAM RoadSmart.


Business accounts team

Our hard-working team of account managers are more than just your ‘named contact’. They are the consultants who will help you to put in place an effective fleet policy, create a risk management strategy that suits your business, and provide you with on-going support as you implement your training programme.


Area Service Delivery Managers (ASDMs)

With a nationwide network of trainers, our ASDMs are responsible for ensuring the continuing high standards of training and service, serving both as regional service coordinators and as assessors. All are themselves accomplished drivers with illustrious backgrounds in professional driving, driver training or the emergency services, and they are instrumental in the on-going development of our training programmes.


Our trainers

All of our on-road courses are delivered by Approved Driving Instructors (ADIs), and we insist on our ADIs being fleet registered as a prerequisite for delivering our training to business drivers. This gives you the reassurance that they have an understanding of the driving environments encountered in the lives of those driving on business, and that their approach to training and development is focused appropriately for them.


Customer care team

Our friendly team in Welwyn Garden City are integral to the smooth running of your training programme, and will help you with any day-to-day enquiries and administration of course bookings, even for training solutions that have been developed specifically for your business.

Request a call back

Give us a call on 0870 120 2910, or send us a message and one of our consultants will be in touch to discuss how we can work together.

white-vans Tips and Blogs
13th September 2019

New Van? No Problem

Driving a van for the first time can be especially daunting if you’re required to use it for work. Perhaps you’re a new employee who has never driven a larger…
Tips and Blogs
5th September 2019

Responding to emergency vehicles: do’s and don’ts

Emergency vehicles are everywhere, going at unexpected speeds responding to the needs of the public - they do not expect any driver to put themselves in danger to facilitate this.…
sitting comfortably long distance Tips and Blogs
5th September 2019

Are you sitting comfortably?

Keeping you or your drivers comfortable while driving is especially important when travelling long distances. IAM RoadSmart has some advice on dealing with the issues that can arise from a…